Latest News

We are changing the way you request repeat prescriptions online. 



We are changing the way you request repeat prescriptions online. If you usually request repeat prescriptions online from our website, you will have to register for a new Online Patient Services account going forward.

From now until 30th April 2024 you are still able to use the current system, but from 1st May 2024 only the new Online Patient Services will be available for repeat prescription requests. Please register as soon as possible if you are a regular user of repeat prescription requests.

Please be aware, we are anticipating a large number of requests initially which will result in longer waiting times to get the registration completed.

To create an account and get started today please complete the form below and submit to the Surgery in person or via email to: nhsh.gp55376-admin@nhs.scot 

Online Patient Services Registration Form




CLOSED Friday 29th March & Monday 1st April

Easter Closure Notice 2024




Are you a veteran, reservist, or family member of military personnel?

We want to improve our care for you, as part of our commitment to the Armed Forces Covenant duty, and your health and wellbeing.

Please let us know by speaking to Reception, your GP, or phoning us on 01349 863034.


Are you part of a veteran or service family

What this is not


We are pleased to announce that we are now a hub for free period products!


Period products are available at the Health Centre for everyone who needs them.

There are loose products stocked in the 2nd, 3rd and disabled toilet on the right-hand side and also the middle toilet on the left-hand side please help yourself. If stock levels are low please let us know. There are also packs of products available for you to take home if needed please ask at Reception.

For more information and a full list of venues visit:
https://www.highland.gov.uk/freeperiodproducts


Use the ‘PickUpMyPeriod’ app, or the map on the website MyPeriodLive:https://myperiodlive.azurewebsites.net/ to find out where you can access free period products across Highland.


Pick up free period products here Poster




Changes to delivery of vaccination programme

Changes to delivery of vaccination programme page 1

Changes to delivery of vaccination programme page 2


VACCINATIONS DELIVERY CHANGES 

 

In line with NHS Highland direction your GP will no longer be responsible for the delivery of vaccinations and immunisations effective 1 March 2023.  

 

As such Dingwall Medical Group's last in-Practice baby immunisation clinic will be on Wed 1 March, and is fully booked.  

 

From March NHS Highland become responsible for the delivery of all vaccinations and immunisations in the community. Patients eligible for vaccination will be invited via letter to attend or book the appointment. 

 

If you have any questions regarding child or adult immunisations, please direct these to the NHS Highland Service Delivery Centre (SDC) helpline: phone 08000 320 339, Monday to Friday, 9:30am to 5:00pm. It is requested that patients wait for an appointment letter before calling the NHS Highland SDC to make an appointment. 

 

Community Pharmacies will deliver vaccines and immunisations required for foreign travel. The details of pharmacies providing this service can be found on the NHS Highland website which will continue to be updated as pharmacies go live. https://www.nhshighland.scot.nhs.uk/.../travel-vaccines/ 


Winter vaccine eligibility criteria, access and timescales


Please see the graphic below for eligibility criteria, access and timescale information. 

DO NOT CONTACT THE PRACTICE REGARDING THESE VACCINATIONS.  CLINICS ARE RUN BY THE HEALTH BOARD. 

If you have questions about clinics please contact the local Service Delivery Centre Helpline on 08000 320 339.  The Helpline is open Monday to Friday, 9:30am to 5:00pm. 

Alternatively, callers can leave a voicemail on 08000 320 339 or write an email (nhsh.covidvaccine@nhs.scot) and one of the team will get back to you as soon as possible.  When leaving a message please provide your Name, Address (including postcode) and the nature of your enquiry.  Please only leave one message - this will help their team to get back to everyone quickly. 

Thank you 

Dingwall Medical Group 


Winter vaccine eligibility criteria access and timescales


Information from NHS Highland regarding Covid and Flu Vaccinations 

How will I get my vaccine?

All vaccinations will be Health Board run clinics held in the community - please do not contact your GP Practice. 

All information on vaccine clinics is available on the NHS website. https://www.nhshighland.scot.nhs.uk/COVID19/Pages/Welcome.aspx

How do I book my vaccine?

Everyone over the age of 65 and those aged 5-64 who are at risk will be invited by letter to attend for their vaccine. 

Frontline health and social care workers are asked to book their vaccination through the national portal. 


Urine Samples

Urine samples should only be handed in if there has been a request for it by a nurse or doctor. 

Samples will not be analysed if they do not contain:

  1. Name
  2. Date of birth
  3. Requesting clinician
  4. Reason for sample


NHS Deaf Services Drop In

NHS Deaf Services Drop In


When should I worry? Leaflet



The 'When should I worry' leaflet is designed to provide parents with helpful advice on the self-management of common childhood illness and has been designed to be used in Primary Care consultations. It also provides additional advice around antibiotics and when to have your child assessed by a GP or nurse or what to do if the illness is severe.

This is for use for all children over 3 months old (please be aware that children under 3 months old who are unwell should always be assessed by a GP or nurse as they can respond differently to infections)
 
As with all advice, if after reading you are still worried about your child, please continue to seek advice via your GP, 111 or by calling 999 in an emergency.
 

When should I worry? Leaflet


Infection Control and Physical Distancing in General Practices from 19th July 2021

Infection Control and Physical Distancing in General Practices from 19.07.2021


Right Care Right Place


https://www.nhsinform.scot/right-care

Right Care Right Place - June21 pg1

Right Care Right Place - June21 pg2


Mental Health resources for young people


Here is a link to a useful collection of mental health resources for children/adolescents:


Padlet - Mental Health resources for young people




Highland Sexual Health New Teen Live Chat

For further information and to access the live chat function visit:

https://www.highlandsexualhealth.co.uk/

Highland Sexual Health Poster - Teen Live Chat


The way we access urgent care has changed


For further information visit: https://www.nhsinform.scot/right-care

Right Care Right Place Poster

 


The Cancer Support Worker Service Leaflet

Cancer Support Worker Service Leaflet pg1

Cancer Support Worker Service Leaflet pg2


Macmillan Community Nursing Service Leaflet

Macmillan Community Nursing Services Leaflet pg1

Macmillan Community Nursing Services Leaflet pg2


It's ok to say that you're not ok!

This poster has been produced by Fortrose Academy S5 pupil Tilly Grist, in conjunction with the Wellbeing in the Black Isle partnership (Partner logos below)

Supporting and promoting the important message – It’s ok to say that you’re not ok!

Its ok to say that youre not ok

Partner Logos


Dental Helpline Number


Change to NHSH Dental Helpline Number
With immediate effect the NHS Highland Dental Helpline number has changed to 
0800 141 2362 
The helpline is for those who are not registered with a dentist and wish to access emergency dental care or are seeking advice on how they might register with a dentist.


Hepatitis C - Get Tested

For further information visit:  https://www.nhshighland.scot.nhs.uk/YourHealth/Pages/HepatitisC.aspx

Hep C Poster


Highland Smoke Free Service

Smoke free service


National Wellbeing Hub


The National Wellbeing Hub https://www.promis.scot/ has lots of resources that can help health and social care staff and unpaid carers combat stress and improve wellbeing. 

To find out more visit:  https://www.promis.scot/resource/coping-and-self-care/



National Wellbeing Hub




* Patient Notice *

Please be aware that due to COVID-19 our waiting room windows shall be open to ensure the area is well ventilated.

Can you please make sure you wear appropriate clothing as the waiting room may feel colder than usual. 

 

Thank you for your understanding.




Epilepsy Scotland Check-in Service  

 

For further information please visit:   https://www.epilepsyscotland.org.uk/

Epilepsy Scotland Check-In Service


Mikeysline - New Textline Number

For those looking for support please use the NEW TEXTLINE NUMBER - 07786 207755.

 
You can now also contact them in the evening using Live Chat, Twitter or Messenger via www.mikeysline.co.uk.

Opening Hours: Sun to Thurs 6pm - 10pm / 7pm - 7am Fri & Sat.

The Hive Drop-in Centre is open for 1-2-1 support Sun to Thurs 6pm - 10pm and until 11pm on Fri/Sat.


Cruse Bereavement Care Scotland

Please do not hesitate to pick up the phone if you need some support for a bereavement.

NEW Freephone number: 0808 802 6161

Their webchat service is also available via their website: www.crusescotland.org.uk


Age Scotland New Comradeship Scheme for Older Veterans

Age Scotland Comradeship scheme Flyer1

Age Scotland Comradeship Scheme Flyer2


NHS Pharmacy First Scotland

NHS Pharmacy First Scotland is a new Pharmacy led service which launched today (29th July) replacing the Minor Ailments Service.  You can use NHS Pharmacy First Scotland if you are registered with a GP practice in Scotland or you live in Scotland.

Further information and a patient leaflet can be found via the links below:
 

https://www.gov.scot/…/nhs-pharmacy-first-scotland-informa…/

https://www.nhsinform.shttps://www.gov.scot/news/right-care-right-place/?fbclid=IwAR3BrFkXUEIaRJirHrw7e1B7xJyjtF8bCmJmiIQwcPdIPyRVxeEUnIddxJE

https://www.gov.scot/publications/nhs-pharmacy-first-scotland-information-patients/

https://www.nhsinform.scot/


Pharmacy First Scotland


Resumption of Screening Programmes

As screening programmes begin to resume patients should continue to be aware of and act on any symptoms associated with the conditions being screened for.  If you are concerned about symptoms, please contact the Health Centre.

If you have concerns, please call NHS Inform on 0800 22 44 88 or contact the appropriate screening centre.

Further information is available on the NHS Inform website: https://www.nhsinform.scot/healthy-living/screening


Face Covering Exemption: Not Everyone Can Wear One


For more information and advice visit: https://accessibletravel.scot/face-mask-exemption-not-everyone-can-wear-one/




Face coverings




Social support information during COVID-19 pandemic



Social Support Leaflet


Looking after your wellbeing during the COVID-19 outbreak

https://llttf.com/corona/




LLTTF Pg1

LLTTF pg2


Ear wax management during COVID-19



For advice please visit:

https://www.helpinhearing.co.uk/ear-wax-management-during-…/




3 before GP 


Think 3 before GP

Can you self care?  Consult trusted sources?  Seek the advice of a pharmacist?



3 before GP



Guide to Services

Guide to Services

 

https://www.nhsinform.scot/




The NHS is still here for you

 

Whilst we appreciate all people are doing to help the NHS during this time, it’s vital those with non-coronavirus health concerns still seek help as they would have before the outbreak.

The NHS is here for you, so don’t ignore the warning signs. You are not being a burden, you are looking after yourself and our NHS by doing so.

If you notice a deterioration in your health or someone in your household, call your GP in normal hours, 111 out of hours, or in an emergency dial 999.

Your community pharmacy and your GP are open, please contact them for advice or with concerns.

If you are concerned about a potential sign or symptom of cancer contact your GP practice to get checked.

If you or your child has an immunisation appointment, make sure you attend, or reschedule if you’re showing symptoms of COVID-19.

For further information visit www.nhsinform.scot

 

Cancer

  • Don’t delay in getting potential cancer signs and symptoms checked during COVID-19 your GP practice is still here for you.
  • It’s probably nothing serious, but it’s best to get checked, as the earlier cancer is found the easier it is to treat.
  • Information on the common signs and symptoms of cancer can be found at www.getcheckedearly.org

  • NHS screening services for breast, bowel and cervical cancer have been paused during COVID-19 but if you’ve noticed symptoms and are concerned, your GP practice is open and ready to help. Getting checked early is one of the main reasons why more people are surviving cancer.

 

Fast deteriorating conditions

  • If you or anyone in your household notices a rapid deterioration in their health, seek help immediately.
  • Don’t ignore the early warning signs of serious conditions such as heart attacks, strokes, severe asthma, or diabetic collapse.
  • The NHS is still here for you.  Call 999 for an emergency or your GP in normal hours and 111 for out of hours support.

 

Dingwall Medical Group

During COVID-19 we are advising patients to contact the surgery by telephone and our administration staff will take your details and a note of your symptoms. One of our GP’s will then contact you by telephone and review how you are feeling.  They may offer you a video consultation using ‘Near Me’ video consulting or arrange for you to come in if they are unable to complete the consultation during their phone call with you.

For further information about ‘Near Me’ video consulting please visit: www.nearme.scot/


 


Just Ask Enquiry Line


Just Ask Poster updated




Scottish Government Helpline

 

A New Government Support Helpline has been set up to provide essential assistance to those who don't have a network of support and are at high risk of contracting COVID-19.

The service is aimed at those who are over 70, disabled, require the support of mental health services, are pregnant or receive a flu jab for health reasons.

The service will connect callers to local services which can help provide food and medicine as well as emotional support.

The helpline - 0800 111 4000


Your Mental Health and Coronavirus


For support relating to your mental health during the Coronavirus pandemic, please follow the link below


Your Mental Health and Coronavirus


Coronavirus Information

For further information and the latest updates on Coronavirus please visit:  https://www.nhsinform.scot/coronavirus

Coronavirus Poster


Abdominal Aortic Aneurysm screening

For more information visit: https://www.nhsinform.scot/healthy-living/screening/abdominal-aortic-aneurysm-aaa/abdominal-aortic-aneurysm-aaa-screening


AAA Screening Poster


 


Unforgotten Forces Information Leaflet

For more information visit: www.poppyscotland.org.uk/unforgotten-forces/

Unforgotten Forces Leaflet pg1

Unforgotten Forces Leaflet pg2


Facing redundancy?

website: redundancyscotland.co.uk

Facing redundancy pg1

Facing redundancy pg2


Fair Start Scotland

For further information:

Website: https://peopleplus.co.uk/

Facebook: @PeoplePlusScotland

Email:  infofairstart@peopleplus.co.uk

Local contact details People Plus

Fair Start Scotland Poster

 


Donation to Dingwall Medical Group

Donation Jan 2020


Early Learning and Childcare in Scotland is changing


For more information visit: www.parentclub.scot/elc



ELC Entitlement Poster


How does your drinking add up?


For the risks and info visit: https://www.count14.scot/



Count14 6 Pints PosterCount14 6 Glasses of wineCount14 7 Double measures of spirits


Digital Maternity Notes (Badgernet)


Badgernet Poster


Student Doctors

Student Doctor Poster


Consultations with Medical Students


Student Doctor Leaflet


The winter vomiting bug - Norovirus


For more information visit: https://www.nhsinform.scot/norovirus
Norovirus Poster


Haemochromatosis


For more information visit: http://haemochromatosis.org.uk/



Haemochromatosis Poster



Future Pathways


For more information visit: https://future-pathways.co.uk/


Future Pathways Poster



Fares4Free - Service for veterans and their families



Please see information below from Unforgotten Forces partner Fares4Free, a fantastic service for veterans and their families

Fares4Free:

• Co-ordinate and provide free transport for veterans, helping them to combat loneliness and isolation, and providing access to important services.• Can provide transport for any age group for essential reasons - this can cover anything from extreme isolation to health appointments and even assistance getting to benefits assessments, advice services, foodbanks etc...• In short, if the referring partner feels the journey is of an essential nature for a veteran their family, we'll cover it. We are regularly at CAMHS for veterans' children.• Journeys from Inverness, Moray and Aberdeen to Combat Stress or to tribunals in Edinburgh are not unusual either, whether it's a taxi all the way or help connecting at stations.• Coverage includes Inverness, Moray, Aberdeen and surrounding areas.


For more information and any queries:


Phone:07708 299399
Email: info@fares4free.org
Web: https://www.fares4free.org/
Facebook: Fares4free


Keep Antibiotics Working


For more information visit: https://www.nhsinform.scot/antibiotics

Antibiotics Poster


British Wireless for the blind fund


For more information visit: https://blind.org.uk/

BWBF pg1

BWBF pg2


Leaflet on the Home Meals Service



Home Meals Service Leaflet


My Well-being and me Leaflet

My Well-being and me Leaflet


For further information visit:

https://www.nhshighland.scot.nhs.uk/Yourhealth/Pages/HealthyWeight.aspx





HPV vaccine for boys and girls

The HPV vaccine is offered to all pupils in S1 at school, from academic year 2019/20. For more information visit:

https://www.nhsinform.scot/campaigns/hpv


HPV vaccine poster


Self-Directed Support


SDS1

SDS2


More information can be found at: https://www.carrgomm.org/self-directed-support




Connecting Carers



Connecting Carers Poster

For more information visit: https://connectingcarers.org.uk/



Clinical Practice Research Datalink (CPRD)

 

For more information visit:  https://www.cprd.com/public

CPDR Poster

 


Local Dementia Advisor Information

poster2


PeoplePlus: Fair Start Scotland Provider Network

 

PeoplePlus currently deliver the Fair Start Scotland employment support service across the Highlands & Islands, working alongside other providers, to support individuals into sustainable employment (further information below).


Fair Start Scotland

https://peopleplus.co.uk/





Trial with The Scottish Ambulance Service



image4



Specialist Paramedics in Rural Health Centres 

Paramedic Poster



Do you have cancer in your family?

Do you have cancer in your family poster

 


Spinal Injuries Scotland

Spinal Injuries Scotland


Teen Clinic Highland Sexual Health

Teen Clinic


Do you know the symptoms of cervical cancer?

Cervical cancer symptoms


Cervical Screening

Cervical Screening Poster


Alzheimer Scotland

Dementia Advisor

Dementia Advisor2


Local Foster Carers Needed

Fostering Poster

Fostering changes lives Poster


NHS Near Me

NHS Near Me Poster


Inverness Macular Support Group

Macular Support Group Poster


Sepsis Kills.  How to spot it.

Sepsis Kills Poster


Lyme Disease

Lyme Disease Poster


Scotland's Domestic Abuse Helpline

Safer Scotland Poster


Befrienders Highland

Befrienders Highland Poster


LGBT Helpline Scotland

LGBT Helpline Scotland Poster


Minor Injuries Unit - Ross Memorial Hospital CLOSED

NHS Highland has closed the Minor Injuries Unit at the Ross Memorial Hospital until further notice. 

The Health Centre is not a Minor Injuries Unit.

To access the Minor Injuries Service please call NHS24 on 111. 

In the event of a medical emergency attend Accident & Emergency at Raigmore Hospital. 


 
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