We are changing the way you request repeat prescriptions online.
We are changing the way you request repeat prescriptions online. If you usually request repeat prescriptions online from our website, you will have to register for a new Online Patient Services account going forward.
From now until 30th April 2024 you are still able to use the current system, but from 1st May 2024 only the new Online Patient Services will be available for repeat prescription requests. Please register as soon as possible if you are a regular user of repeat prescription requests.
Please be aware, we are anticipating a large number of requests initially which will result in longer waiting times to get the registration completed.
To create an account and get started today please complete the form below and submit to the Surgery in person or via email to: nhsh.gp55376-admin@nhs.scot
Online Patient Services Registration Form
CLOSED Friday 29th March & Monday 1st April
Are you a veteran, reservist, or family member of military personnel?
We want to improve our care for you, as part of our commitment to the Armed Forces Covenant duty, and your health and wellbeing.
Please let us know by speaking to Reception, your GP, or phoning us on 01349 863034.
We are pleased to announce that we are now a hub for free period products!
Period products are available at the Health Centre for everyone who needs them.
There are loose products stocked in the 2nd, 3rd and disabled toilet on the right-hand side and also the middle toilet on the left-hand side please help yourself. If stock levels are low please let us know. There are also packs of products available for you to take home if needed please ask at Reception.
For
more information and a full list of venues visit:
Changes to delivery of vaccination programme
VACCINATIONS DELIVERY CHANGES
In line with NHS Highland direction your GP will no longer be responsible for the delivery of vaccinations and immunisations effective 1 March 2023.
As such Dingwall Medical Group's last in-Practice baby immunisation clinic will be on Wed 1 March, and is fully booked.
From March NHS Highland become responsible for the delivery of all vaccinations and immunisations in the community. Patients eligible for vaccination will be invited via letter to attend or book the appointment.
If you have any questions regarding child or adult immunisations, please direct these to the NHS Highland Service Delivery Centre (SDC) helpline: phone 08000 320 339, Monday to Friday, 9:30am to 5:00pm. It is requested that patients wait for an appointment letter before calling the NHS Highland SDC to make an appointment.
Community Pharmacies will deliver vaccines and immunisations required for foreign travel. The details of pharmacies providing this service can be found on the NHS Highland website which will continue to be updated as pharmacies go live. https://www.nhshighland.scot.nhs.uk/.../travel-vaccines/
Winter vaccine eligibility criteria, access and timescales
Please see the graphic below for eligibility criteria, access and timescale information.
DO NOT CONTACT THE PRACTICE REGARDING THESE VACCINATIONS. CLINICS ARE RUN BY THE HEALTH BOARD.
If you have questions about clinics please contact the local Service Delivery Centre Helpline on 08000 320 339. The Helpline is open Monday to Friday, 9:30am to 5:00pm.
Alternatively, callers can leave a voicemail on 08000 320 339 or write an email (nhsh.covidvaccine@nhs.scot) and one of the team will get back to you as soon as possible. When leaving a message please provide your Name, Address (including postcode) and the nature of your enquiry. Please only leave one message - this will help their team to get back to everyone quickly.
Thank you
Dingwall Medical Group
Information from NHS Highland regarding Covid and Flu Vaccinations
How will I get my vaccine?
All vaccinations will be Health Board run clinics held in the community - please do not contact your GP Practice.
All information on vaccine clinics is available on the NHS website. https://www.nhshighland.scot.nhs.uk/COVID19/Pages/Welcome.aspx
How do I book my vaccine?
Everyone over the age of 65 and those aged 5-64 who are at risk will be invited by letter to attend for their vaccine.
Frontline health and social care workers are asked to book their vaccination through the national portal.
Urine Samples
Urine samples should only be handed in if there has been a request for it by a nurse or doctor.
Samples will not be analysed if they do not contain:
- Name
- Date of birth
- Requesting clinician
- Reason for sample
NHS Deaf Services Drop In
When should I worry? Leaflet
The 'When should I worry' leaflet is designed to provide parents with helpful advice on the self-management of common childhood illness and has been designed to be used in Primary Care consultations. It also provides additional advice around antibiotics and when to have your child assessed by a GP or nurse or what to do if the illness is severe.
This is for use for all children over 3 months old (please be aware that children under 3 months old who are unwell should always be assessed by a GP or nurse as they can respond differently to infections)
As with all advice, if after reading you are still worried about your child, please continue to seek advice via your GP, 111 or by calling 999 in an emergency.
When should I worry? Leaflet
Infection Control and Physical Distancing in General Practices from 19th July 2021
Right Care Right Place
https://www.nhsinform.scot/right-care
Mental Health resources for young people
Here is a link to a useful collection of mental health resources for children/adolescents:
Padlet - Mental Health resources for young people
Highland Sexual Health New Teen Live Chat
For further information and to access the live chat function visit:
https://www.highlandsexualhealth.co.uk/
The way we access urgent care has changed
For further information visit: https://www.nhsinform.scot/right-care
The Cancer Support Worker Service Leaflet
Macmillan Community Nursing Service Leaflet
It's ok to say that you're not ok!
This poster has been produced by Fortrose Academy S5 pupil Tilly Grist, in conjunction with the Wellbeing in the Black Isle partnership (Partner logos below)
Supporting and promoting the important message – It’s ok to say that you’re not ok!
Dental Helpline Number
Change to NHSH Dental Helpline Number
With immediate effect the NHS Highland Dental Helpline number has changed to
The helpline is for those who are not registered with a dentist and wish to access emergency dental care or are seeking advice on how they might register with a dentist.
Hepatitis C - Get Tested
For further information visit: https://www.nhshighland.scot.nhs.uk/YourHealth/Pages/HepatitisC.aspx
Highland Smoke Free Service
National Wellbeing Hub
The National Wellbeing Hub https://www.promis.scot/ has lots of resources that can help health and social care staff and unpaid carers combat stress and improve wellbeing.
To find out more visit: https://www.promis.scot/resource/coping-and-self-care/
* Patient Notice *
Please be aware that due to COVID-19 our waiting room windows shall be open to ensure the area is well ventilated.
Can you please make sure you wear appropriate clothing as the waiting room may feel colder than usual.
Thank you for your understanding.
Epilepsy Scotland Check-in Service
For further information please visit: https://www.epilepsyscotland.org.uk/
Mikeysline - New Textline Number
For those looking for support please use the NEW TEXTLINE NUMBER - 07786 207755.
You can now also contact them in the evening using Live Chat, Twitter or Messenger via www.mikeysline.co.uk.
Opening Hours: Sun to Thurs 6pm - 10pm / 7pm - 7am Fri & Sat.
The Hive Drop-in Centre is open for 1-2-1 support Sun to Thurs 6pm - 10pm and until 11pm on Fri/Sat.
Cruse Bereavement Care Scotland
Please do not hesitate to pick up the phone if you need some support for a bereavement.
NEW Freephone number: 0808 802 6161
Their webchat service is also available via their website: www.crusescotland.org.uk
Age Scotland New Comradeship Scheme for Older Veterans
NHS Pharmacy First Scotland
NHS Pharmacy First Scotland is a new Pharmacy led service which launched today (29th July) replacing the Minor Ailments Service. You can use NHS Pharmacy First Scotland if you are registered with a GP practice in Scotland or you live in Scotland.
Further information and a patient leaflet can be found via the links below:
https://www.gov.scot/…/nhs-pharmacy-first-scotland-informa…/
https://www.nhsinform.shttps://www.gov.scot/news/right-care-right-place/?fbclid=IwAR3BrFkXUEIaRJirHrw7e1B7xJyjtF8bCmJmiIQwcPdIPyRVxeEUnIddxJE
https://www.gov.scot/publications/nhs-pharmacy-first-scotland-information-patients/
https://www.nhsinform.scot/
Resumption of Screening Programmes
As screening programmes begin to resume patients should continue to be aware of and act on any symptoms associated with the conditions being screened for. If you are concerned about symptoms, please contact the Health Centre.
If you have concerns, please call NHS Inform on 0800 22 44 88 or contact the appropriate screening centre.
Further information is available on the NHS Inform website: https://www.nhsinform.scot/healthy-living/screening
Face Covering Exemption: Not Everyone Can Wear One
For more information and advice visit: https://accessibletravel.scot/face-mask-exemption-not-everyone-can-wear-one/
Social support information during COVID-19 pandemic
Social Support Leaflet
Looking after your wellbeing during the COVID-19 outbreak
https://llttf.com/corona/
Ear wax management during COVID-19
For advice please visit:
https://www.helpinhearing.co.uk/ear-wax-management-during-…/
3 before GP
Think 3 before GP
Can you self care? Consult trusted sources? Seek the advice of a pharmacist?
Guide to Services
https://www.nhsinform.scot/
The NHS is still here for you
Whilst we appreciate all people are doing to help the NHS during this time, it’s vital those with non-coronavirus health concerns still seek help as they would have before the outbreak.
The NHS is here for you, so don’t ignore the warning signs. You are not being a burden, you are looking after yourself and our NHS by doing so.
If you notice a deterioration in your health or someone in your household, call your GP in normal hours, 111 out of hours, or in an emergency dial 999.
Your community pharmacy and your GP are open, please contact them for advice or with concerns.
If you are concerned about a potential sign or symptom of cancer contact your GP practice to get checked.
If you or your child has an immunisation appointment, make sure you attend, or reschedule if you’re showing symptoms of COVID-19.
For further information visit www.nhsinform.scot
Cancer
- Don’t delay in getting potential cancer signs and symptoms checked during COVID-19 your GP practice is still here for you.
- It’s probably nothing serious, but it’s best to get checked, as the earlier cancer is found the easier it is to treat.
- Information on the common signs and symptoms of cancer can be found at www.getcheckedearly.org
- NHS screening services for breast, bowel and cervical cancer have been paused during COVID-19 but if you’ve noticed symptoms and are concerned, your GP practice is open and ready to help. Getting checked early is one of the main reasons why more people are surviving cancer.
Fast deteriorating conditions
- If you or anyone in your household notices a rapid deterioration in their health, seek help immediately.
- Don’t ignore the early warning signs of serious conditions such as heart attacks, strokes, severe asthma, or diabetic collapse.
- The NHS is still here for you. Call 999 for an emergency or your GP in normal hours and 111 for out of hours support.
Dingwall Medical Group
During COVID-19 we are advising patients to contact the surgery by telephone and our administration staff will take your details and a note of your symptoms. One of our GP’s will then contact you by telephone and review how you are feeling. They may offer you a video consultation using ‘Near Me’ video consulting or arrange for you to come in if they are unable to complete the consultation during their phone call with you.
For further information about ‘Near Me’ video consulting please visit: www.nearme.scot/
Just Ask Enquiry Line
Scottish Government Helpline
A New Government Support Helpline has been set up to provide essential assistance to those who don't have a network of support and are at high risk of contracting COVID-19.
The service is aimed at those who are over 70, disabled, require the support of mental health services, are pregnant or receive a flu jab for health reasons.
The service will connect callers to local services which can help provide food and medicine as well as emotional support.
The helpline - 0800 111 4000
Your Mental Health and Coronavirus
For support relating to your mental health during the Coronavirus pandemic, please follow the link below
Your Mental Health and Coronavirus
Coronavirus Information
For further information and the latest updates on Coronavirus please visit: https://www.nhsinform.scot/coronavirus
Abdominal Aortic Aneurysm screening
For more information visit: https://www.nhsinform.scot/healthy-living/screening/abdominal-aortic-aneurysm-aaa/abdominal-aortic-aneurysm-aaa-screening
Unforgotten Forces Information Leaflet
For more information visit: www.poppyscotland.org.uk/unforgotten-forces/
Facing redundancy?
website: redundancyscotland.co.uk
Fair Start Scotland
For further information:
Website: https://peopleplus.co.uk/
Facebook: @PeoplePlusScotland
Email: infofairstart@peopleplus.co.uk